Student Support Resources

Spartan Success/Early Alert

Spartan Success is ECC’s early alert system which is designed to promote retention and student success. Students who are experiencing difficulty early in the semester can benefit from this early intervention. When faculty encounter a situation with a student in which the faculty or student would benefit from additional support, faculty are encouraged to submit a Spartan Success alert within the first 3-4 weeks of class.

More details, including how to submit a Spartan Success alert, can be found in the Spartan Success Early Alert Guide and on the ECC Electronic Platforms page.

Student Access & Disability Services

Reasonable accommodations are designed to provide equal access to students with disabilities. The accommodations are determined on an individual basis; therefore, not all accommodations are appropriate for every student. When a faculty member has a student who is registered to receive accommodations, the faculty member will receive an electronic notification from the ECC Student Disability Services Office.

Frequently Asked Questions Related to Receiving an Accommodations Letter, Including How to Respond

Student Access & Disability Services Website

Wellness Services

ECC's Wellness Services Office Focuses on health and well-being to maximize personal and academic growth and development. The mission of Wellness Services is to provide support for personal well-being so students can focus on academic success. They offer students one-on-one sessions about psychosocial issues that impact academic performance. Students may drop in and/or make an appointment in the Student Success office, Building B, room 120.

More Information about Wellness Services at ECC

Testing Services

Testing Services is available to proctor course exams for Accommodated and Make-up assessments occurring in on-campus class sessions. At this time, due to social distancing and capacity, we are unable to service full classes or online courses. Lockdown Browser and Respondus Monitor will continue to be available for course proctoring.

All students are required to make an appointment. Appointments can be made through an Exam Registration link. The appointment link is also posted on the Testing Services webpage.

Course Exams

Accommodated Testing:


These appointments are intended for students with testing accommodations approved by our Student Access & Disabilities Services office. Students with accommodations, should follow the steps below, these steps are provided and explained to the student at the time of accommodation approval.

Extra Time:

Students must schedule an appointment two weeks before the test/quiz through the Exam Registration Link.

Reader/scribe/assistive technology on the computer/private room:

Students must email sds@elgin.edu two weeks before the test/quiz.

If a student in your course is seeking information about testing accommodation, please direct them to visit the Student Access & Disabilities Services webpage for more information and next steps.

Make-up Exams:

This offering is intended for students who miss an on-campus class assessment due to an extenuating circumstance and have the faculty member’s permission to sit for the test or quiz in the Testing Center. Students must make an appointment 48 hours before testing through this Exam Registration Link.

The Testing Center is unable to service full classes or online courses at this time. Lockdown Browser and Respondus Monitor will continue to be available for course proctoring.


How to Submit Exams to Testing Services:


  1. Complete the “Request for Testing” form for each set of exams. This is an **updated** version of the form. Be sure to complete the form in its entirety.

  2. Submit “Request for Testing” form and exam materials.


Tests must be accompanied by a completed Request for Testing[LNL2] form. The form, along with exam materials, can be sent via inter-office mail, dropped off at B115, or e-mailed to testing@elgin.edu.

To ensure that your exam is securely logged into our system and ready for your student, all tests must be submitted 24 business hours prior to the test start date.

What other testing is taking place in the Testing Center?


Testing Services also offers the assessments listed below.


Placement and Admission Assessments

  • Comprehensive Adult Student Assessment System (CASAS) – used by Adult and Basic Education (ABEC) programs

  • Placement for Credit Course Enrollment:

    • Geometry

    • Math

    • Modern Language

    • Reading

    • Writing

  • Psychological Services Bureau (PSB) – Admission assessment used by Health Professions and Fire Science programs

Certification Assessments

  • Automotive Entry Level (ASE)

  • Certified Nurse Assistant (CNA)

  • CompTIA

  • College Level Examination Program (CLEP)

  • Environmental Protection Agency (EPA) 608

  • Illinois Certification Board (ICB) – Illinois Alcohol and Other Drug Abuse Professional

  • Illinois Constitution Test

  • Modern Language Proficiency

  • Microsoft Office Specialist (MOS)

  • National Association of Stationary Operating Engineers (NASOE)

  • National Restaurant Association - ServSafe

  • PearsonVue (General Education Development (GED) and Educational Systems)

  • QuickBooks

  • Residential/Light Commercial Low-Pressure Hydronic Heat

  • WorkKeys

The Tutoring Center

ECC offers student free one-on-one tutoring sessions on a variety of fields and courses, led by professional tutors.

More Information About Tutoring at ECC

The Renner (ECC) Library

Among many other services, the library offers students one-on-one guidance on finding and evaluating research materials for numerous disciplines and fields.

Library Services for Faculty

Library Homepage

Veteran Services

ECC is a designated Military Friendly School. Faculty wishing to include a statement communicating support to student veterans in their syllabus are welcome in use the following text, provided by the Veterans Services Office.


"Elgin Community College would like to thank you for your military service! Whether you are starting college for the first-time or re-entering college, we have resources & services to make your transition from Military Service to College Student Life a little easier. For additional information please contact Anitra King, Career & Student Veteran Success Specialist, at (847) 214-7531 or email: aking@elgin.edu."

More Information about On-Campus Resources for Student Veterans